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Conga Support

Conga Email Staging Record Error


Conga Email Staging record could not be created, most likely because you don't have access to the object or Create/Read/Edit/Delete for this object on your profile. (Release 7)

There are two causes for this issue:

  • User does not have full access to the object.
  • If it is not a permission issue, it may be a character limit issue. The HTML Body field on the Conga Email Staging object is a SFDC rich text field that has a character limit of 32,000 characters. Take a look at the size of the email template body.

Verify that the user has  access to the Conga Email Templates object as well as all fields on this object.