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Conga Support

Google Chrome redirect issues

Question or Issue 

When a Composer user in Lightning is running a solution with a DS7 parameter, the merge completes, but the screen never redirects back to Salesforce.

Causes or Possible Causes 

Current versions of Chrome do not allow redirects to occur as a security feature.

Related Known Errors and Workarounds 

In order to resolve this issue, enable Chrome to allow redirects when accessing your Salesforce URL by taking the following steps:

  1. Navigate to Chrome Settings.
  2. Select Advanced.
  3. Under Privacy and Security, click Content Settings.
  4. In Content Settings, select Pop-Up and Redirects.
  5. Under allow, enter your Salesforce URL.
  6. Chrome now redirects you back you Salesforce when a merge completes.