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Conga Support

eSignature - Unable to Access Feature

This page applies to: Conga Contracts

Question or Problem

The eSignature Admin check box is selected in the Permission Types section of the Role Profile screen, and the role is assigned to a user, but the user cannot access the eSignature feature.

Solution and/or Cause

eSignature is an Add-On Module that is enabled after it is added to the customer’s contract with Conga Contracts.