Get the support you need

Conga subscriptions include an annual allowance for live technical support provided by Conga Business Analysts based in the United States, the United Kingdom, and Australia. See 5 Star Support for more information.

Need licenses?

Whether you're adding additional licenses, purchasing a new Conga product, or adding Preferred Support, we're here to help.

Contact the Customer Success Team

Questions about your account or renewal?
Interested in best practice guidance or scoping out a new workflow?
Our Customer Success team is here to help.

Let's chat!

We are currently experiencing issues with Customer Support Chat, you may see Agent Offline as we work through the issues.

Chat is great for a quick fix issues, like error messages or parameter questions.
But not so great for more in depth issues, like template issue or a Debug URL.

Click the Chat Support button in the lower right to start a chat.

Need to talk to a human being?

Prefer to open a case with a real person? Our agents can help you log a new support case.


Monday – Friday
7:00am - 6:00pm Mountain Time
866.502.3334 (toll-free)


Monday – Friday
7:00 - 18:00 London
+44 (0) 203 608 0165


Monday – Friday
7:00am - 6:00pm Sydney
+61 2 8417 2399